Privacy Policy
This Privacy Policy explains how ContactCHAO ("ContactCHAO", "we", "us", or "our") collects, uses, stores, and protects your information when you use our application, website, and related services.
By using ContactCHAO, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the service.
If you subscribe through Apple In-App Purchase, Terms of Use are governed by Apple's Standard End User License Agreement: Apple Standard EULA .
1. Information We Collect
We may collect the following categories of information:
- Account Information: such as your username, profile name, avatar, email address, and other information you provide when creating or updating your account.
- User Content: such as posts, videos, images, stories, comments, messages, likes, reposts, and other content you create, upload, or share in the app.
- Device and Log Information: such as device model, operating system version, app version, network status, crash logs, and diagnostic data used to maintain service stability and security.
- Usage Information: such as interactions with content, pages viewed, clicks, search activity, and other in-app usage behavior used to improve the product experience.
- Location Information: if you choose to add a location to your content or allow location access, we may process location-related information to support location-based features.
- Purchase and Subscription Information: if you purchase VIP or other paid services through Apple In-App Purchase, we may receive transaction-related status information necessary to verify and manage your subscription. We do not receive your full Apple payment card details.
2. How We Use Your Information
We use collected information to:
- Provide, operate, and maintain ContactCHAO and its core features.
- Create and manage your account and profile.
- Enable publishing, messaging, comments, likes, stories, subscriptions, and other social features.
- Process and verify VIP subscriptions and restore eligible purchases.
- Improve app performance, product quality, and user experience.
- Detect, prevent, and investigate abuse, fraud, illegal activity, and security incidents.
- Comply with legal obligations and enforce our policies.
3. Camera, Microphone, Photos, and Location
ContactCHAO may request access to certain device permissions only when needed for app features:
- Camera: used so you can capture photos or videos for posts, stories, profile content, or other user-generated content.
- Microphone: used when recording video, voice, or other audio-enabled content inside the app.
- Photos / Media Library: used so you can choose images or videos from your device and upload them.
- Location: used only if you choose to attach a location to your content or use location-related features.
You can deny or revoke these permissions at any time in your device settings, but some related features may not function properly.
4. How We Share Information
We do not sell your personal information. We may share information only in the following situations:
- With service providers or infrastructure providers that help us operate the app and related services.
- When required by law, regulation, legal process, or governmental request.
- To protect the rights, safety, property, users, or security of ContactCHAO and the public.
- In connection with a business transfer such as a merger, acquisition, or asset sale, if permitted by law.
5. Public Content and Visibility
Some profile information and user-generated content may be visible to other users depending on your account settings, content visibility settings, and how you use the service. Please be careful when sharing information publicly.
6. Data Retention
We retain your information for as long as necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security and business records. If you request deletion of your account, some information may be deleted or anonymized in accordance with applicable law and technical requirements.
7. Account Deletion and Your Rights
You may have the right to request access to, correction of, or deletion of your account information, subject to applicable law.
- You may update certain profile information directly inside the app.
- You may request account deletion or data-related assistance by contacting us.
8. Children's Privacy
ContactCHAO is not intended for children under the age required by applicable law in your jurisdiction. We do not knowingly collect personal information from children in violation of applicable law.
9. International Users
If you access ContactCHAO from outside the region where our services are operated, you understand that your information may be processed and stored in other jurisdictions as permitted by applicable law.
10. Third-Party Services
Our app may rely on third-party platforms or infrastructure, such as Apple Sign in, Apple In-App Purchase, cloud storage, video processing, or related service providers. Your use of those services may also be subject to their own terms and privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we may update the effective date on this page and, where appropriate, provide additional notice.
12. Contact Us
If you have any questions about this Privacy Policy or would like to contact us regarding your data, please contact:
Email: kawiichao@gmail.com
Effective Date: 2026-06-06
Last Updated: 2026-06-06